WHAT YOUR EMPLOYER CAN SEE IN DOMIQ (version 2.2)
You are joining your employer's household. Below is what they can see about you, what they cannot, how long it is kept and how to take it or delete it.
There are two parts, and here is why. Two different parties know things about you. Your employer — about your work. Domiq — about your account. You have rights against both, but different ones and at different addresses, and if we mixed them together you would not know who to write to.
═══════════════════════════════════════════════════════ PART I. WHAT YOUR EMPLOYER KNOWS ═══════════════════════════════════════════════════════
1. WHAT YOUR EMPLOYER SEES
- Your name, photo, phone and email, if you provided them.
- Tasks assigned to you and your reports: completion marks, photos, receipts, comments, the time you closed them.
- Shifts: assigned and worked, lateness and reschedules.
- Money: advances issued to you, your spending against them, amounts accrued from shifts and the rate in your contract.
- Documents you or they uploaded to the work section: visas, certificates, driving licences and the like.
- Ratings of your work and reasons tasks were returned.
- Your messages with them and in household groups you belong to.
2. WHAT YOUR EMPLOYER DOES NOT SEE
- Your messages with other employers and your history of working for them.
- Your location. The app does not track you: you mark a task done yourself, and no coordinates are collected.
- Personal documents uploaded to your personal section — they stay yours and leave with you.
- The contents of your phone, your contacts, your gallery. The app takes only the file you chose and attached yourself.
- Your consents to analytics, AI and emails. What you switched on and what you did not is between you and us; we do not tell your employer.
3. WHAT LEAVES WITH YOU
Experience, skills, languages, confirmed competencies and letters of reference stay available to you after you leave: this portable profile remains yours, and you decide who to show it to.
Ratings your employer gave you do not leave with you: that is their opinion of your work, and it is not passed to your next employer.
After you part ways, a former employer stops seeing your new households and your new work.
4. THREE DIFFERENT ACTIONS
Leave the household. Your access ends; work records stay with the employer as the history of an employment relationship — accounting and labour law require that. Your portable profile stays with you.
Delete your Domiq account. Everything that belongs to you goes: account, contacts, photo, date of birth, personal documents. The employer's work records do not disappear — they, not we and not you, are in charge of those — but they are stripped of your identity: the name becomes «Former employee» and no contact details remain. Copies of documents shared with an employer remain in that employer’s workspace after you delete your account. To request their deletion, contact the employer.
Ask for one particular record to be deleted. Write to your employer if it is about work, or to us at support@domiqteam.com if it is about your account. The right to erasure is not unconditional: some records the law requires us to keep, and in that case we will tell you which and until when.
5. HOW LONG IT IS KEPT
While you work in the household, everything listed in section 1 is available to your employer. Periods by record type are in the Privacy Policy.
6. WHO IS RESPONSIBLE FOR WHAT
Your employer decides what data about you to collect and why: they are the controller. Domiq is the processor — we store and display data on their instructions and do not use it for our own purposes.
So the questions divide too: «delete my rating», «correct my rate» go to the employer; «delete my account», «export my data» come to us.
7. WHAT YOU CAN DO
- Delete your account: Settings → Delete account. Your personal profile goes with it.
- Correct your data: the profile section.
- Take a copy: Settings → Export my data. The file is assembled on your device and contains only yours — no colleagues' data is in it.
- Refuse optional processing — analytics, the AI assistant, aggregated anonymous data, emails: Settings → Consents. This does not affect your work in any way.
- Write to us: the support section in the app.
═══════════════════════════════════════════════════════ PART II. WHAT DOMIQ ITSELF KNOWS ABOUT YOU ═══════════════════════════════════════════════════════
Here we are no longer speaking on your employer's behalf. Some of your data is held by us, and we are in charge of it. Which means we answer for it.
8. WHO WE ARE
Firetech Engineering BG EOOD, company number 208214428, address: България, гр. София 1000, р-н Средец, ул. Леге № 6. Write to us: support@domiqteam.com.
9. WHAT WE KNOW ABOUT YOU OURSELVES, AND WHY
So that you can sign in and use the app — basis: our contract with you.
- The email or phone you sign in with, and your name in the profile.
- Your device, app version, error reports.
To prove what you agreed to — basis: our legal obligation and our legitimate interest in being able to defend a claim.
- Records of your consents and of this notice: what, when, which version.
To answer you — basis: our contract with you.
- Your support requests and our correspondence with you.
Information about app usage — basis: your separate consent.
- Which screens you use and where you abandon what you started. These records contain no names, addresses, messages or amounts, but each carries your identifier: that makes them personal data, not anonymous data.
The text AI assistant and speech recognition — basis: two separate consents of yours. Details in section 12.
Product emails — basis: your separate consent.
Any of these consents is withdrawn with a single switch: Settings → Consents. We do not tell your employer about a withdrawal, and it does not affect your work.
10. WHO WE PASS THIS TO
- Supabase — database and file storage, sign-in. Servers in the European Union.
- Groq — processing of AI requests, speech recognition and translation of texts between workspace members. Servers in the United States, on the basis of the European Commission's standard contractual clauses. Requests and voice only if you gave the corresponding consent; translation can be turned off in settings.
- Expo — delivery of push notifications: your device address, the title and the text of the notification (for example, a task name). Servers in the United States, on the same terms. Notifications can be turned off in the app or in the phone settings.
- Resend — emails: invitations, address confirmation, password recovery. Servers in the European Union.
- Cloudflare — backup copy of files: photos, receipts, documents. Servers in the European Union.
- Sentry — app crash reports, with no name, email or screen contents. Servers in the European Union.
The full list is in sections 4 and 5 of the Privacy Policy.
We do not sell your data and do not pass it to advertisers.
A Domiq account is only for people aged 18 or over.
11. HOW LONG WE KEEP IT
- Account — while it exists; after deletion, up to 30 days in backups, then irreversibly.
- Records of consents and of this notice — 3 years after withdrawal: this is the evidence of what you agreed to and when, and it cannot be destroyed sooner.
- Information about app usage — 1 year.
- Error reports — 90 days.
12. ABOUT VOICE AND AI
Voice input and the parsing of a spoken task work through an external AI model provider. There are two consents here and they are separate: one for the text of a request, one for the audio recording of your voice. Without either, the rest of the app works fully.
The provider does not train its models on this data and does not store it: our organisation has zero data retention switched on, so requests and responses are not written to its logs.
Names — yours, children's, other staff — as well as addresses, phone numbers and emails are replaced with placeholders before sending and put back in the response: the provider does not see them. A name the app does not know will go through as it is.
13. YOUR RIGHTS UNDER THIS PART, AND WHERE TO COMPLAIN
Obtain a copy. Correct what is inaccurate. Erase. Restrict processing. Object to processing. Take your data in a machine-readable form. Withdraw any consent. Not be subject to a decision based solely on automated processing.
Write to support@domiqteam.com — we answer within 30 days.
If our answer does not satisfy you, you may complain to a supervisory authority. Ours is Комисия за защита на личните данни (КЗЛД), гр. София 1592, бул. «Проф. Цветан Лазаров» № 2, kzld@cpdp.bg, cpdp.bg. You may also complain to the authority in your own country of residence.
Separately: a complaint about your employer is not for us. What they collect about you and how they rate you is between them and the supervisory authority.