How to delete your Domiq account
You can delete your account directly in the app. Employer: your photo in the top right corner → «Profile» → «Settings and subscription» → «Delete account». Employee: the profile icon → «Profile» → «Settings» → the «Account» section → «Delete account». On the next screen you tick two acknowledgements and type the word «DELETE». Deletion cannot be undone.
If you are the household owner
All your workspaces are deleted in full: properties, tasks, shifts, money records, documents, messages, staff and family profiles. The employees you invited keep their own accounts: they lose access to your workspace but keep what is theirs — experience, skills, letters of reference.
If you are an employee
Your account and personal information are deleted: name, phone, email, photo, date of birth, personal documents, notifications. Your profile in the employer’s workspace becomes depersonalised — instead of your name, it keeps a note saying “former employee”.
Work records remain in the employer’s workspace after your account is deleted: completed tasks, shifts worked, expenses paid from cash advances, reviews. The employer needs them for their records, so they cannot be erased by one party alone. Your name is removed from these records.
You are unassigned from future shifts and unfinished tasks.
What remains and why
Consent records are kept for 3 years after withdrawal — this is the evidence of what a person agreed to and when, and it cannot be destroyed sooner.
Money records are deleted together with the workspace: Domiq is not an accounting system, and the employer keeps mandatory documents outside the app. If you need them, export the reports to Excel before deleting.
Backups are refreshed within 30 days.
If you have no access to the app
Write to support@domiqteam.com from the address the account is registered to. We will delete it and reply to say it is done.